Here at Sense Progress it’s only natural for us to want to keep your personal data safe. That’s why we’re committed to making sure that you receive the service you’d expect and that your privacy is protected every step of the way.
In this notice you’ll discover exactly what information we collect from you and how we use this to deliver our services, as well as your rights. It might not be something you’re interested in, but it’s really important you have a read. Please let us know if you have any questions.
Sense Progress (‘we’ and ‘us’) is a trading name of Alexandra Elvin. Alexandra Elvin is the data controller of all personal data held and processed by us.
Using your personal information
When you request access to our services, we’ll collect some of your personal details, to make sure you have everything you need to make the most of our services. We only ever use the information we collect for administering your contract and to support the delivery of the services you’ve asked for.
Examples of the types of personal information we usually collect are:
- Name
- Address
- Telephone number (including mobile)
- Email address
Unless otherwise stated, the information you provide will never be used for any other purpose without your permission.
Keeping and storing your data
If you’re a current or past customer, we’ll keep a copy of your personal details for no longer than 6 years, from the time your active relationship with us ends. Holding on to data allows us to keep accurate records for tax purposes and to handle any future complaints.
All of the data that we collect is stored within the European Economic Area (‘EEA’).
Cookies
We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit https://www.allaboutcookies.org/cookies/ for detailed guidance.
The list below describe the cookies we use on this site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)
First Party Cookies
These are cookies that are set by this website directly.
Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.
You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.com/intl/en_uk/analytics/privacyoverview.html
Links to other Websites
Any links to other websites are provided solely as pointers to information on topics that may be useful to the users of our website. Please remember that when you use a link to go from our website to another website, this privacy notice will no longer apply. Your browsing and interaction on any other website, including those which have a link on our website, are subject to that site’s own rules and policies. We recommend that you read the rules and policies relating to that website before submitting any personal information.